About AVRS

About AVRS

August 18, 2016

AVRS Recipient of 2016 Stevie Award for Customer Service Department of the Year

AVRS Receives Customer Service Awards for Three Consecutive Years
AVRS is proud to be named a winner in the 14th annual Stevie American Business Awards for Customer Service Department of the Year, and the recipient of the coveted Stevie Award, three consecutive years in a row.

AVRS is the first and only California DMV first line service provider to receive national recognition for customer support. The customer support team at AVRS is a California-based team of registration experts with over 100 years of experience who assist clients with all aspects of DMV registration services.

The role of the customer service team is to offer assistance and support for the AVRS software platform for over 2500 customers in California.

According to Scott Dudley, Vice President of Operations at AVRS, “This year, more than ever, we provided our customers with outstanding support in every way possible; enabling them to process complex and difficult transactions; quickly, efficiently and compliantly. This included telephone support, live screen sharing, video support, hover help and one-on-one in-person training.”

The award was presented by the Stevie American Business Awards, a premier business awards program in the United States, that has award categories to recognize achievement in every business function including, customer service.

Dudley went on to state, “We are honored and proud to win this award three consecutive years in a row and with the coming addition of live chat support we expect to further enhance our customer service and support for our rapidly growing client base.”

Entries were considered in over 15 categories for customer service, in a variety of business sizes, industries, and sectors.

Finalists were determined by the average scores of over 50 professionals in the United States, acting as preliminary judges. More than 500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition.

For more information or to schedule an interview with AVRS senior management, please contact Mark Kithcart at 707.658.4100.

Additional information regarding the Stevie Awards can be found using the link:

stevieawards.com/aba/2016-customer-service-award-winners

About AVRS
AVRS is a pioneer in developing technology for the California DMV Business Partner Automation program. With a focus on efficiency and ease of use, modern technology has been utilized to bring an unrivaled web-based solution to the registration marketplace.

All of this is backed by award winning customer support and an expert training team making AVRS your complete solution for DMV processing. For more information, visit www.avrs.com.

About Stevie Awards
The Stevie® Awards are the world’s premier business awards. They were created in 2002 to honor and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. In short order the Stevie has become one of the world’s most coveted prizes.

There are seven Stevie Awards programs, each with its own focus, list of categories, and schedule.

The American Business Awards are open to all organizations operating in the U.S.A., and feature a wide variety of categories to recognize achievement in every facet of the workplace. For more information, visit stevieawards.com/aba

 

 


AVRS Recipient of 2016 Stevie Award for Customer Service Department of the Year