About AVRS /

About AVRS

 

AVRS and the BPA

The DMV established the Business Partner Automation (BPA) Program to allow qualified applicants to take control of the vehicle registration process. BPA allows you to issue valid registration cards, plates, and stickers from your business office.

AVRS is your gateway to the BPA Program. You can access the application via a web browser.

With our solution, there is no software installation or hardware to purchase, you can use a current version of Windows or Mac.

We also stock your office with an inventory of license plates, stickers, and official registration paper, and provide your DMV clerk with on-site training, so you can start processing immediately.

 

On-site Training

Our expert DMV account executives, ensure your team is up to date and comfortable with most recent DMV rules, regulations, and processing.

AVRS Training Centers

Our state-of-the-art training centers are available for all levels of DMV training and support. Our Northern California facility is located at our corporate headquarters in Petaluma, and Orange is the home of our Southern California office.

Free DMV Registration Training Seminars

AVRS is proud to offer free DMV training and seminars on a regular basis. Courses range from novice DMV fundamentals advanced, F&I training, custom developed programs and 1-3 days personalized boot camps for new processors. Our goal is to ensure that all DMV administrators are comfortable handling paperwork and processing, all while remaining compliant.

Every attendee receives free printed and digital copies of AVRS’ DMV compliance training book, as well a seminar certificate of completion.

 

Seasoned Professionals

The AVRS team is comprised of veteran new car dealer professionals with years of DMV registration experience, seasoned software engineers, and a California-based customer support system.

We have an in-house software development team from some of the most recognized Silicon Valley start-ups that create what you need. Frequent behind-the-scenes updates continuously improve your experience.

 

 

 

2014, 2015 & 2016
Stevie Award

AVRS Customer Service Stevie Award

AVRS was named a winner of the Stevie Award multiple years in a row. More than 1500 nominations in virtually every industry were evaluated for these awards. The Stevie Award is one of the world’s most coveted prizes in more than 60 nations. AVRS has the only national level award-winning Customer Service team of all DMV service providers.

Exceptional Technical Support

AVRS offers you a multitude of support options to enable you to process transactions quickly, efficiently, and in compliance:

  • Telephone support
  • Screen sharing capabilities
  • Hover help
  • One-on-one training
  • Live chat

California-Based
Customer Service

Product support and DMV support together, our veteran registration professionals have over 150 combined years of California DMV registration and dealership experience. Our goal is to support you in remaining compliant with all DMV requirements.